Blar i Department of Government på forfatter "Razzaque, Farhana"
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Making citizen's charter effective in public organizations of Bangladesh: Rhetoric or reality? A study of department of immigration and passports
Razzaque, Farhana (Master thesis, 2011-06-20)Citizen's Charter (CC), as a means of improving public service delivery has become popular around the world since the 1990s. In order to change administrative rigidity and enhance responsiveness of public organizations to ...