|dc.description.abstract||This case study examines the development of interorganizational
trust within a partnership of three Norwegian nongovernmental
organizations (NGOs) that formed a vocational school in Norway.
Building on previous research, this study considers
interorganizational trust to be constituted by the trust held by
key individuals within the partnership - the boundary spanners.
Furthermore, it categorizes the boundary spanners into three
groups: the operational-level, strategic-level, and the board
members. This study views the trust held by boundary spanners
as a spectrum, in which there are various forms or levels of trust
that can be held, and it uses two separate models of trust to
examine the trust: one in which trust is developed in the context
of a shared interpersonal history and the other in which trust is
actually presumed before the relationship begins.
The study set out to determine how interorganizational trust is
developed among the different boundary-spanner groups, and it
also set out to determine the impacts of interorganizational trust
on the overall partnership. It found that trust was developed in
different ways in different groups. Some groups based trust
more on shared values and interpersonal history, while others
based their trust on role categorizations or group membership.
The boundary spanners saw several impacts that resulted from
the interorganizational trust within the partnership: it created a
positive work environment, where problems could be solved, and
interorganizational trust was also considered a cornerstone"
that allowed the partnership to keep moving forward even in the
face of challenges.||eng