Browsing Bergen Open Research Archive by Author "Nilssen, Janne Kristin"
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Gir vi pasienttilfredshetsundersøkelser nok oppmerksomhet? Kartlegging av pasienterfaringer, har det betydning for kvaliteten på tjenester som tilbys?
Nilssen, Janne Kristin (Master thesis, 2018-12-10)Background: In order to improve the quality of health care services provided to patients, patient satisfaction surveys are conducted in the health services. These surveys can be a management tool for quality improvement ...