Browsing Bergen Open Research Archive by Author "Fotland, Siri-Linn Schmidt"
Now showing items 1-4 of 4
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Designing for Control in Nurse-AI Collaboration During Emergency Medical Calls
Berge, Arngeir; Guribye, Frode; Fotland, Siri-Linn Schmidt; Fonnes, Gro; Johansen, Ingrid H.; Trattner, Christoph (Chapter, 2023)AI-powered symptom checkers are automating the work of telephone triage nurses in assessing patient urgency. Yet, these systems exclude several vulnerable patient groups and overlook telenurses’ competent interaction with ... -
Endret beslutningsstøtte i legevaktsentralen: effekter på hastegradsvurdering og ressursbruk
Johansen, Ingrid Hjulstad; Midtbø, Vivian; Fotland, Siri-Linn Schmidt; Hunskår, Steinar (Journal article; Peer reviewed, 2023)Bakgrunn: Beslutningsstøtteverktøy skal hjelpe operatørene i medisinsk nødmeldetjeneste til å prioritere mellom henvendelser om akutt sykdom og skade. Vi ønsket å undersøke om endret bruk av beslutningsstøtte påvirket ... -
Factors affecting communication during telephone triage in medical call centres: a mixed methods systematic review
Fotland, Siri-Linn Schmidt; Midtbø, Vivian; Vik, Jorunn; Zakariassen, Erik; Johansen, Ingrid H. (Journal article; Peer reviewed, 2024-06-22)Background: Telephone triage is used to optimise patient flow in emergency primary healthcare. Poor communication can lead to misunderstandings and compromise patient safety. To improve quality, a comprehensive understanding ... -
From direct attendance to telephone triage in an emergency primary healthcare service: An observational study
Midtbø, Vivian; Fotland, Siri-Linn Schmidt; Johansen, Ingrid Hjulstad; Hunskår, Steinar (Journal article; Peer reviewed, 2022)Objectives: To describe how an intervention to limit direct attendance in an emergency primary healthcare service affected the contacts to the clinic and the level of care given, and which factors were associated with a ...