Browsing Bergen Open Research Archive by Author "Iversen, Hilde Hestad"

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The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway

Danielsen, Kirsten; Bjertnæs, Øyvind Andresen; Garratt, Andrew; Førland, Oddvar; Iversen, Hilde Hestad; Hunskår, Steinar (Peer reviewed; Journal article, 2010-10-06)

Background User reported experiences and satisfaction are increasingly used as basis for quality indicators in the health sector. However, there is limited understanding of factors associated with user reported experiences ...