Browsing Bergen Open Research Archive by Author "Lindberg, Bent Håkan"

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Effect of an educational intervention for telephone triage nurses on out-of-hours attendance: a pragmatic randomized controlled study

Lindberg, Bent Håkan; Rebnord, Ingrid Keilegavlen; Høye, Sigurd (Journal article; Peer reviewed, 2023-01-03)

Background: Telephone triage has been established in many countries as a response to the challenge of non-urgent use of out-of-hours primary care services. However, limited evidence is available regarding the effect of ...
Phone triage nurses’ assessment of respiratory tract infections – the tightrope walk between gatekeeping and service providing. A qualitative study

Lindberg, Bent Håkan; Rebnord, Ingrid Keilegavlen; Høye, Sigurd (Journal article; Peer reviewed, 2021)

Background Phone nurses triage callers to Norwegian out-of-hours cooperatives to estimate the appropriate urgency and level of care for the caller. Many callers with mild symptoms of respiratory tract infections receive ...