Blar i Bergen Open Research Archive på forfatter "Talwar, Shalini"
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Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study
Talwar, Shalini; Dhir, Amandeep; Scuotto, Veronica; Kaur, Puneet (Journal article; Peer reviewed, 2021)Mobile apps offering online to offline (O2O) services act as aggregators providing interface for delivery of required products and services at a preferred location. Despite offering multiple affordances, many O2O services ... -
A behavioural reasoning perspective on the consumption of local food. A study on REKO, a social media-based local food distribution system
Kumar, Sushant; Talwar, Shalini; Murphy, Mikko; Kaur, Puneet; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Consumption of local food is increasing due to its convenience and multiple perceived benefits. However, the factors shaping consumer attitude towards local food and brand love for local food have received limited academic ... -
Consumers’ resistance to digital innovations: A systematic review and framework development
Talwar, Shalini; Talwar, Manish; Kaur, Puneet; Dhir, Amandeep (Journal article; Peer reviewed, 2020)Consumer resistance is one of the major causes of failure of any innovation. Despite rising academic interest, the non-adoption of digital innovation or consumer resistance has received less scholarly attention as compared ... -
Dark consequences of social media-induced fear of missing out (FoMO): Social media stalking, comparisons, and fatigue
Tandon, Anushree; Dhir, Amandeep; Talwar, Shalini; Kaur, Puneet; Mäntymäki, Matti (Journal article; Peer reviewed, 2021)Research on the dark side of social media usage has explored the fear of missing out (FoMO), social media fatigue (fatigue), social media stalking (stalking), and online social comparison (social comparison) independently. ... -
The dark side of social media: Stalking, online self-disclosure and problematic sleep
Dhir, Amandeep; Talwar, Shalini; Kaur, Puneet; Budhiraja, Sunil; Islam, Najmul (Journal article; Peer reviewed, 2021)The proliferation of social media usage has led to the manifestation of certain negative behaviours that are now referred to as the ‘dark side’ of social media use. These behaviours are a matter of concern, as they are ... -
Food waste and out-of-home-dining: antecedents and consequents of the decision to take away leftovers after dining at restaurants
Talwar, Shalini; Kaur, Puneet; Yadav, Rambalak; Sharma, Rajat; Dhir, Amandeep (Journal article; Peer reviewed, 2021)The rising trend of eating out has contributed noticeably to the increase in food waste generated by the hospitality sector. Therefore, it is essential to understand the drivers of food waste generation and the mitigation ... -
Food waste reduction and taking away leftovers: Interplay of food-ordering routine, planning routine, and motives
Talwar, Shalini; Kaur, Puneet; Okumus, Bendegul; Ahmed, Umair; Dhir, Amandeep (Journal article; Peer reviewed, 2021)The hospitality literature is quite deficient in insights on consumer behaviour towards food waste generation and its mitigation in out-of-home dining. The present study addresses this gap by undertaking a mixed-method ... -
Green apparel buying behaviour: A Stimulus–Organism– Behaviour–Consequence (SOBC) perspective on sustainability-oriented consumption in Japan
Dhir, Amandeep; Talwar, Shalini; Sadiq, Mohd; Sakashita, Mototaka; Kaur, Puneet (Journal article; Peer reviewed, 2021)The green apparel literature has previously examined the disparity between consumers' positive purchase intentions and their actual purchase behaviour. This dichotomous behaviour represents the critical ‘intention–behaviour ... -
Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?
Talwar, Manish; Talwar, Shalini; Kaur, Puneet; Tripathy, Naliniprava; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Financial attitude influences the financial behavior of retail investors. Although the extant research has acknowledged and examined this relationship, the measures of financial attitude and behavior still vary widely and ... -
Over-ordering and food waste: The use of food delivery apps during a pandemic
Sharma, Rajat; Dhir, Amandeep; Talwar, Shalini; Kaur, Puneet (Journal article; Peer reviewed, 2021)There is a paucity of research on the role of food delivery apps (FDAs) in food waste generation. This gap needs to be addressed since FDAs represent a fast-growing segment of the hospitality sector, which is already ... -
Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
Talwar, Manish; Talwar, Shalini; Kaur, Puneet; Islam, A.K.M. Najmul; Dhir, Amandeep (Journal article; Peer reviewed, 2020)Prior research has not systematically investigated the enablers and inhibitors in conjunction to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the adoption or the resistance perspective ... -
Purchasing natural personal care products in the era of fake news? The moderation effect of brand trust
Kumar, Sushant; Talwar, Shalini; Krishnan, Satish; Kaur, Puneet; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Natural personal care products are gaining popularity due to their benefits in terms of health and well-being. However, consumers are wary of these products and are guided by the fake news circulating about them. Since ... -
The value proposition of food delivery apps from the perspective of theory of consumption value
Kaur, Puneet; Dhir, Amandeep; Talwar, Shalini; Ghuman, Karminder (Journal article; Peer reviewed, 2021)Purpose The theory of consumption values (TCV) has successfully explained much consumer choice behavior, but few studies have investigated the values that drive food-delivery application (FDA) use. This study aims to ... -
What determines a positive attitude towards natural food products? An expectancy theory approach
Talwar, Shalini; Kaur, Puneet; Kumar, Sushant; Hossain, Mokter; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Natural food products are becoming increasingly popular worldwide due to their health and environmental benefits. However, these products' increasing anecdotal popularity has not translated into their widespread adoption; ... -
What drives brand love and purchase intentions toward the local food distribution system? A study of social media-based REKO (fair consumption) groups
Kumar, Sushant; Murphy, Mikko; Talwar, Shalini; Kaur, Puneet; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Local food is gaining increasing popularity among consumers due to its association with sustainable consumption. However, for a product to be commercially successful, such growing popularity should translate into high ... -
What drives brand love for natural products? The moderating role of household size
Kumar, Sushant; Dhir, Amandeep; Talwar, Shalini; Chakraborty, Debarun; Kaur, Puneet (Journal article; Peer reviewed, 2021)Natural products, including food, cosmetics, and other fast-moving consumer goods, are becoming increasingly popular, and their health-related benefits are widely recognized. Despite the growing awareness and use of natural ... -
What drives diners' eco-friendly behaviour? The moderating role of planning routine
Talwar, Shalini; Kaur, Puneet; Yadav, Rambalak; Bilgihan, Anil; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Research focusing on diners' intentions towards leftovers, which are considered one of the main sources of consumer food waste in restaurants, is still at a nascent stage and requires further investigation. The present ... -
Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
Dhir, Amandeep; Sadiq, Mohd; Talwar, Shalini; Sakashita, Mototaka; Kaur, Puneet (Journal article; Peer reviewed, 2021)Consumers' increased knowledge and awareness of environmental issues have not translated into a pervasive rise in purchasing green apparel, resulting in a phenomenon known as the ‘attitude-behaviour gap’. The current study ... -
Why have consumers opposed, postponed, and rejected innovations during a pandemic? A study of mobile payment innovations
Talwar, Shalini; Talwar, Manish; Kaur, Puneet; Singh, Gurmeet; Dhir, Amandeep (Journal article; Peer reviewed, 2021)The highly infectious nature of the COVID-19 virus has made the use of contactless payment methods a health exigency. Yet, consumers are resisting using mobile payments (m-payments) during the pandemic, a confounding ...