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dc.contributor.authorChristensen, Tomeng
dc.contributor.authorLægreid, Pereng
dc.date.accessioned2014-03-10T10:07:58Z
dc.date.available2014-03-10T10:07:58Z
dc.date.issued2013-04eng
dc.identifier.issn1503-0946
dc.identifier.urihttps://hdl.handle.net/1956/7849
dc.descriptionThis paper is part of the project «Evaluation of the Nav‐reform» and also the project «Reforming the Welfare State. Democracy, Accountability and Management», both funded by the Norwegian Research Council. The paper was presented at «An International Symposium on the Frontier of Performance Management: The Interplay of Theory and Practice». 2013 ASPA Annual Meeting, New Orleans, March 15–19.en_US
dc.description.abstractThis paper starts with a theoretical discussion on the relationship between performance and accountability in public organizations. Accountability theory, based in the work of Dubnick, Romzek, Bovens, Behn, Bouckaert, Halligan and Pollitt, is discussed and related to different aspects of performance. How ambiguous is the relationship between accountability and performance? Do different types of accountability relate to different aspects of performance or pose certain challenges? The second part of the paper focuses on performance in a large welfare administration in Norway that has been reformed and reorganized and discusses the experiences employees/civil servants have had of performance and accountability dynamics. We focus on the different effects of the reform, related to its main goals, and analyze their relevance for different kinds of accountability relations. The data used are document studies, interviews and survey data from a large evaluation project.en_US
dc.description.abstractDette notatet diskuterer forholdet mellom resultater og ansvar i offentlige organisasjoner. Ulike dimensjoner ved ansvar basert bl.a. på arbeidene til Dubnick, Romzek, Bovens, Behn, Halligan og Pollitt blir diskutert og knyttet til ulike sider ved ytelser og resultater. Sentrale spørsmål er hvor tvetydig relasjonen mellom ansvar og resultater er og om ulike ansvarsrelasjoner er knyttet til ulike typer resultater eller skaper spesielle utfordringer. Andre del av notatet fokuserer på ansvar og resultater i Nav‐reformen og diskuterer hvilke erfaringer ansatte har med slike relasjoner. Det fokuseres på ulike effekter av reformen knyttet opp mot reformens hovedmål og hvordan disse kan relateres til ulike ansvarsdimensjoner. Datagrunnlaget er dokumentstudier, intervju og surveydata fra evalueringen av NAV‐reformen.en_US
dc.language.isoengeng
dc.publisherStein Rokkan Centre for Social Studieseng
dc.relation.ispartofseriesWorking paper 03/2013en_US
dc.titlePerformance and accountability - a theoretical discussion and an empirical assessmenteng
dc.typeWorking papereng
dc.description.versionpublishedVersion
dc.rights.holderCopyright the authors. All rights reserved
dc.subject.nsiVDP::Samfunnsvitenskap: 200nob


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