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Accountability and performance in welfare administration reform. Comparing Norway and Germany

Christensen, Tom; Jantz, Bastian; Lægreid, Per
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WP 9-2014 Christensen, Jantz and Lægreid.pdf (472.0Kb)
URI
https://hdl.handle.net/1956/9391
Date
2014-11
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  • Stein Rokkan Centre for Social Studies - Working Papers [231]
Abstract
This paper starts with a theoretical discussion on the relationship between performance and accountability in public organizations with a special focus on administrative reforms. Accountability theory is discussed and related to different aspects of performance. How ambiguous is the relationship between accountability and performance? Do different types of accountability relate to different aspects of performance or pose certain challenges in NPM reforms, post‐NPM reforms and hybrid reforms? The second part of the paper illustrates accountability and performance relations in two large welfare administration reforms in Norway (NAV‐reform) and Germany (Hartz‐reform) by addressing the impact of these reforms on accountability and performance dynamics. We focus on how the reforms have affected different kinds of accountability relations and the relationship between accountability and performance by focusing on performance management systems. The data used are document studies, interviews and survey data from a large evaluation project.
Publisher
Stein Rokkan Centre for Social Studies
Series
Working paper 09-2014
Copyright
Copyright Stein Rokkan Centre for Social Studies. All rights reserved.

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