Browsing Department of Psychosocial Science by Author "Talwar, Manish"
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Consumers’ resistance to digital innovations: A systematic review and framework development
Talwar, Shalini; Talwar, Manish; Kaur, Puneet; Dhir, Amandeep (Journal article; Peer reviewed, 2020)Consumer resistance is one of the major causes of failure of any innovation. Despite rising academic interest, the non-adoption of digital innovation or consumer resistance has received less scholarly attention as compared ... -
Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?
Talwar, Manish; Talwar, Shalini; Kaur, Puneet; Tripathy, Naliniprava; Dhir, Amandeep (Journal article; Peer reviewed, 2021)Financial attitude influences the financial behavior of retail investors. Although the extant research has acknowledged and examined this relationship, the measures of financial attitude and behavior still vary widely and ... -
Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
Talwar, Manish; Talwar, Shalini; Kaur, Puneet; Islam, A.K.M. Najmul; Dhir, Amandeep (Journal article; Peer reviewed, 2020)Prior research has not systematically investigated the enablers and inhibitors in conjunction to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the adoption or the resistance perspective ... -
Why have consumers opposed, postponed, and rejected innovations during a pandemic? A study of mobile payment innovations
Talwar, Shalini; Talwar, Manish; Kaur, Puneet; Singh, Gurmeet; Dhir, Amandeep (Journal article; Peer reviewed, 2021)The highly infectious nature of the COVID-19 virus has made the use of contactless payment methods a health exigency. Yet, consumers are resisting using mobile payments (m-payments) during the pandemic, a confounding ...