Patient flow through the central surgery unit at Haukeland Universitetssykehus – A System Dynamic approch
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The Central operation division at Haukeland Universitets sykehus is considered to be the ”hart” of the hospital. At the same time surgery units are often singled out as an organizational unit that can constitute a bottleneck in the hospital and it is important to identify bottleneck leading to a sub-optimal flow through the unit. The main objective of this thesis is to investigate how the patient flow can be improved through a change in the structure underlying the problems at the Central operation division. The system dynamic method is employed and the study seeks, through modelling and simulation, to identify bottlenecks or problems that hinder a smooth and efficient patient flow at the surgery unit and identify and test structural modifications (policies) that may be implemented in the hospital.