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Indicators as tool for managing a library

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dc.contributor.author Landøy, Ane eng
dc.date.accessioned 2012-05-14T12:31:22Z
dc.date.available 2012-05-14T12:31:22Z
dc.date.issued 2011
dc.identifier.uri http://hdl.handle.net/1956/5800
dc.description Presented at QQML 2011: 3rd International Conference on Qualitative and Quantitative Methods in Libraries, May 24.-27., Athens, Greece en
dc.description.abstract In a situation where libraries, as well as other organizations, are under close scrutiny from patrons and funding agencies, the library manager needs some tools for assessing the performance of the library, both as itself and bench–marked with others. Also, library leaders have to find some ways of gaining systematic information about the activities in their libraries. In this session we are looking at the practical use on performance indicators. We will be looking at the use of Norwegian national performance indicators for academic libraries through the four largest University libraries, through the libraries serving the humanities and social science faculties. en
dc.language.iso eng eng
dc.publisher Ane Landøy en
dc.rights Copyright the author. All rights reserved eng
dc.subject Indicators eng
dc.subject Academic libraries eng
dc.subject User statistics eng
dc.subject Quality eng
dc.subject Norway eng
dc.title Indicators as tool for managing a library en
dc.type Conference object eng
dc.subject.nsi VDP::Social science: 200::Library and information science: 320 eng


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