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The dynamic of modern software development project management and the software crisis of quality. An integrated system dynamics approach towards software quality improvement

Bergen Open Research Archive

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dc.contributor.author Nasirikaljahi, Armindokht
dc.date.accessioned 2012-10-17T10:51:45Z
dc.date.available 2012-10-17T10:51:45Z
dc.date.issued 2012-08-01
dc.identifier.uri http://hdl.handle.net/1956/6117
dc.description.abstract The software industry is plagued by cost-overruns, delays, poor customer satisfaction and quality issues that are costing clients and customers world-wide billions of dollars each year. The phenomenon is coined The Software Crisis", and poses a huge challenge for software project management. This thesis addresses one of the core issues of the software crisis, namely software quality. The challenges of software quality are central for understanding the other symptoms of the software crisis. The dynamics of software quality will be examined through a system dynamics approach in order to reveal the behavioral patterns behind the managerial challenges. This paper utilizes the pioneering model of Tarek Abdel-Hamid that provides the core systems and behaviors of software project management. By further developing this model, I provide three core enhancements that will provide software management with additional information into the challenges of software quality and concrete policy solutions to achieve greater software quality. The enhancements include a dynamic and milestone based testing system, a client review scheme and a Capture Re-capture" pre-test system. These systems will provide overall greater software quality within reasonable cost-levels. They also provide an additional aid for managers and clients to construct more realistic plans concerning schedules and manpower-allocation for the software development cycle. eng
dc.language.iso eng eng
dc.publisher The University of Bergen eng
dc.rights Copyright the author. All rights reserved. eng
dc.subject Software project management eng
dc.subject Software crisis eng
dc.subject Cost overruns eng
dc.subject Software quality eng
dc.subject Managerial challenges eng
dc.subject System dynamics eng
dc.subject Software testing eng
dc.subject Client-review eng
dc.subject Capture re-capture eng
dc.title The dynamic of modern software development project management and the software crisis of quality. An integrated system dynamics approach towards software quality improvement eng
dc.type Master thesis eng
dc.type.course GEO-SD350 eng
dc.date.semester Vår 2012 eng
dc.type.program MASV-SYSDY eng


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