Designing an e-learning platform for patients undergoing hip replacement surgery
Master thesis
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http://hdl.handle.net/1956/18769Utgivelsesdato
2018-12-15Metadata
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Sammendrag
This thesis is using information technology to create a tool, artifact, to be benefit patients by understanding and meeting their information needs and offering an online practical support. Going through a large surgery can be both challenging and intimidating for many of us as patients. One of the most completed surgeries in Norway each year is total hip arthroplasty, and it is often the first large surgery that thousands of people undergo every year, where most of the patients are defined as elderly. Both before and after the surgery there are many relevant factors that can improve both patient safety and rehabilitation, but access to the relevant and credible information is often experienced as not easily obtainable as it should be in 2018. It is therefore important to provide this information in a proper modern manner to ensure that it is accessible for everyone, and especially the main user group, which are elderly people. The goal of the thesis has been to gain an insight and impression whether the use of an e-learning platform can provide an opportunity for patient education and increased feeling of patient safety, while improving postoperative patients’ rehabilitation. From the technology point of view, the work has explored how UX design can provide intuitive navigation and high usability for a focus group, i.e. elderly people. Design Science framework was used though four iterations to deliver a set of prototypes of an e-learning platform. The design was based on data collected from patients and healthcare professionals, as well as on the evaluations carried out with usability and healthcare experts. The results clearly indicated that the use of an e-learning platform could help improve patient safety and rehabilitation by providing education and access to information. The current functions provide the information, exercise, and patient self-assessment tools. In total, the overall feedback was positive as expressed by high evaluation scores: System Usability Score (SUS) of 90 and Nielsen’s Heuristics of 9,2 (average). New functionalities and further development were sought after and, according to the patients, further development should be initiated by Helse Vest.