Browsing Department of Clinical Medicine by Author "Idland, Siri"

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From hearing to seeing: medical dispatchers' experience with use of video streaming in medical emergency calls - a qualitative study

Idland, Siri; Iversen, Emil; Brattebø, Guttorm; Kramer-Johansen, Jo; Hjortdahl, Magnus (Journal article; Peer reviewed, 2022)

Objectives: Video streaming has recently been introduced as an additional tool for communication between medical dispatchers and caller. Research implies that video streaming may be a useful tool for the dispatchers, but ...
The MeSH heading "Call Center" is due for an update: Why we recommend the more precise heading "Emergency Medical Communication Center"

Harring, Astrid Karina V.; Blinkenberg, Jesper; Brattebø, Guttorm; Hjortdahl, Magnus; Idland, Siri; Iversen, Emil; Leonardsen, Ann-Chatrin Linqvist; Zakariassen, Erik; Jørgensen, Trine Møgster (Journal article; Peer reviewed, 2023)

Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term “Call centers” does not reflect the critical purpose of handling emergency calls. We recommend “emergency medical ...