Investigating the impact of recommender systems on user-based and item-based popularity bias
Journal article, Peer reviewed
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OriginalversjonInformation Processing & Management. 2021, 58 (5), 102655. https://doi.org/10.1016/j.ipm.2021.102655
Recommender Systems are decision support tools that adopt advanced algorithms in order to help users to find less-explored items that can be interesting for them. While recommender systems may offer a range of attractive benefits, they may also intensify undesired effects, such as the Popularity Bias, where a few popular users/items get more popular and many unpopular users/items get more unpopular. In this paper, we study the impact of different recommender algorithms on the popularity bias in different application domains and recommendation scenarios. We have designed a comprehensive evaluation methodology by considering two different recommendation scenarios, i.e., the user-based scenario (e.g., recommending users to users to follow), and the item-based scenario (e.g., recommending items to users to consume). We have used two large datasets, Twitter and Movielens, and compared a wide range of classical and modern recommender algorithms by considering a diverse range of metrics, such as PR-AUC, RCE, Gini index, and Entropy Score. The results have shown a substantial difference between different scenarios and different recommendation domains. According to our observations, while the recommendation of users to users may increase the popularity bias in the system, the recommendation of items to users may indeed decrease it. Moreover, while we have measured a different level of popularity bias in different languages (i.e., English, Spanish, Portuguese, and Japaneses), the above-noted phenomena has been consistently observed in all of these languages.
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