Business process modeling practices among Norwegian organizations

Abstract

Abstract This research presents a study to increase the understanding of how businesses in Norway are working with their processes and to what extent Business Process Management (BPM) is adopted by Norway based companies. For this an existing Process Modeling Practice (PMP) Model is revised and used in a survey of eighteen Norwegian model- based process-change projects. We used the approach to develop an interview guide including questionnaire to explore the current trends in process modeling in Norway. There is a positive relationship between project outcome and process modeling dimensions like: outsourcing/consulting and team work. There is no positive relationship between career opportunities and project outcome. Practical and theoretical implications of this study are also discussed. Significant paths for future work include improving instrument validity and detailing the PMP model by including other dimensions of process modeling. Key words: Business process management (BPM), Enterprise modeling, Process modeling, Process Modeling Practice (PMP) Model.