The MeSH heading "Call Center" is due for an update: Why we recommend the more precise heading "Emergency Medical Communication Center"

Harring, Astrid Karina V.; Blinkenberg, Jesper; Brattebø, Guttorm; Hjortdahl, Magnus; Idland, Siri; Iversen, Emil; Leonardsen, Ann-Chatrin Linqvist; Zakariassen, Erik; Jørgensen, Trine Møgster
Journal article, Peer reviewed
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https://hdl.handle.net/11250/3117544
Date
2023
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Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine. 2023, 31, 91.   https://doi.org/10.1186/s13049-023-01155-0
Abstract
Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term “Call centers” does not reflect the critical purpose of handling emergency calls. We recommend “emergency medical communication center(s)”, as this provides clarity and precision regarding the primary function and purpose of the center.
Publisher
BMC
Journal
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
Copyright
Copyright 2023 The Author(s)
Navngivelse 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Navngivelse 4.0 Internasjonal